31 Oct – 2 Nov 2024
Brisbane Convention &
Exhibition Centre
Addressing the life impacts of trauma
for Australian learners
CONFERENCE
31 Oct – 2 Nov 2024
Brisbane Convention &
Exhibition Centre
traumaawareeducation.com.au

Accommodation

Accommodation has been reserved on behalf of conference delegates at Rydges Hotel South Bank, Novotel South Bank, Arena Apartments, Ibis Styles and Hyatt Regency Brisbane until Tuesday 27 September 2024.

Accommodation can be booked between 29 October – 4 November 2024, and will be allocated in order of receipt of bookings and is subject to availability. To secure the conference accommodation rates, bookings should be made online as part of the registration process.

Please notify your request for changes or cancellation directly to the conference organiser. Each accommodation venue has its own cancellation policy, ranging from a one night cancellation fee to 100% cancellation fee depending on the date of cancellation. Please ensure you understand the cancellation policy for the accommodation venue you are booking.

Upon booking accommodation, please indicate your estimated time of arrival. If you wish to check-in before the official check-in time, it is recommended that you book and pay for the room for the evening prior to your arrival. Failure to advise your arrival time if arriving after 18:00 may mean that your room will be released and you will be charged a no-show fee.

If you wish to extend your stay prior to or following the conference, please specify your requirements in the ‘additional nights required’ field during the accommodation booking process. Availability and rates will be checked with the accommodation venue before your reservation is fully confirmed.

Please note that a valid credit card is required at the time of booking to guarantee your room with the hotel. A wide range of credit cards are available for accommodation payment, based on your accommodation venue. Please ensure you are familiar with your hotel’s payment policy (outlined below).

Properties and rates

Room rates are in Australian dollars (AUD).

Hotel Room type Bedding configuration Room rate
(per night)
Breakfast rate
(per day, per person)
Walk to venue
Rydges South Bank Queen room One queen $274 $39 1 min
Rydges South Bank Twin room Two queens $274 $39 1 min
Rydges South Bank Balcony queen room One queen $294 $39 1 min
Rydges South Bank River View balcony queen room One queen $314 $39 1 min
Novotel Brisbane South Bank 'N' room One king or two doubles $290 $35 5 min
Arena Apartments by CLLIX One bedroom apartment One queen $269 N/A 8 min
Arena Apartments by CLLIX Two bedroom apartment Two queens $399 N/A 8 min
Ibis Styles Brisbane Standard queen - city view One queen $180 $25 12 min
Hyatt Regency Brisbane Standard queen One queen $260 $42 13 min

Rydges South Bank

9 Glenelg Street, South Brisbane

Rydges South Bank is conveniently located beside the Brisbane Convention & Exhibition Centre, joined by a walkway. The CBD is an easy 10 minute stroll away. The hotel features 3 restaurants, an outdoor pool and a fitness centre and a bar/lounge, a poolside bar and a coffee shop/café onsite.

Check-in is available from 2.00pm onwards. Check-out is prior to 10.00am.

Rydges Southbank will charge guests a one night deposit approx. 30 days prior to arrival to the credit card they provide upon booking. Full payment for all remaining accommodation must be made on check-in. All incidental charges incurred during your stay must be settled on check-out.

Credit card service fee: The use of a credit card to any portion of payment will incur a surcharge of 1.5% for Visa or Mastercard and a surcharge of 3.5% for Amex, Diners and JCB.

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Bookings cancelled up to 30 days prior to arrival: No penalty applies

Bookings cancelled between 30 to 14 days prior to arrival: Cancellation fee equal to 1 night for every confirmed booking cancelled will apply

Bookings cancelled within 14 days of arrival: All rooms cancelled or no shows will be charged at the agreed rate for number of nights cancelled

Onsite, undercover valet parking available for $45 per night

The hotel provides complimentary Wi-Fi to all guests.

Novotel Brisbane South Bank

38 Cordelia Street, South Brisbane

Located in the heart of the cultural precinct, you’re perfectly placed to enjoy the wonders of Brisbane and its river city lifestyle. Novotel Brisbane South Bank is a contemporary hotel, each room boasts a modern and chic style with practical features. Adjacent to our popular hotel in South Brisbane is seven hectares of luscious grass at Musgrave Park.

Check-in is available from 2.00pm onwards. Check-out is prior to 11.00am.

Novotel South Bank will charge the full payment of accommodation to the credit card on file 30 days prior to your arrival. All incidental charges incurred during your stay must be settled on check-out.

A credit card transaction fee, currently 1.1%, will be incurred by any credit card payments.

The Hotel requires a security pre-authorization of $100.00 per room from a credit card or a $100.00 cash deposit per room, per night from all guests checking into the hotel. Upon check out, any unused portion of the cash will be refunded to the guest and credit card pre authorizations returned to the credit card (may take up to 5 business days).

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Bookings cancelled up to 30 days prior to arrival: No penalty applies

Cancellations within 30 days prior to arrival and no shows will be charged 100% cancellation fee.

Self-parking is available and is charged at $32.00 per vehicle per night, subject to availability
upon arrival.

The hotel provides complimentary Wi-Fi to all guests.

Arena Apartments by CLIXX

9 Edmondstone Street, South Brisbane

At Arena Apartments, you’ll be a short stroll to the Brisbane Convention & Exhibition Centre. Each modern apartment is soundproofed, fully self-contained and features free Wi-Fi, a separate lounge area, full chefs’ kitchen, laundry facilities and a private balcony. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Check-in is available from 2.00pm onwards. Check-out is prior to 10.00am.

A minimum two night stay is required. 

Arena Apartments will charge a deposit of one (1) night’s accommodation to the credit card on file 30 days prior to your arrival. Full payment for all remaining accommodation must be made on check-in. All incidental charges incurred during your stay must be settled on check-out.

A 3% Credit Card surcharge applies to American Express and Diner payments and 1.5% for Visa and Mastercard.

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Bookings cancelled up to 30 days prior to arrival: No penalty applies

Cancellations within 30 days prior to arrival and no shows will be charged 100% cancellation fee.

Complimentary for one vehicle per apartment.

The hotel provides complimentary Wi-Fi to all guests.

Ibis Styles Brisbane

40 Elizabeth Street, Brisbane City

This property is perfect for the budget or student traveller. Located across the river in Brisbane’s CBD, the Ibis Styles offers magnificent views of the Brisbane River and the South Bank cultural district.

Check-in is available from 2.00pm onwards. Check-out is prior to 11.00am.

Ibis Styles will charge a deposit of one (1) night’s accommodation to the credit card on file 30 days prior to your arrival. Full payment for all remaining accommodation must be made on check-in. All incidental charges incurred during your stay must be settled on check-out.

The hotel requires a security pre-authorisation of $50.00 per room from a credit card or a $100.00 cash deposit per room, per night from all guests checking into the hotel. Upon check out, any unused portion of the cash will be refunded to the guest and credit card pre-authorisations returned to the credit card (may take up to five [5] business days).

A credit card transaction fee, currently 1.1%, will be incurred by any credit card payments.

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Any cancellations within 14 days prior to arrival a 100% cancellation penalty equal to the total value of the accommodation is applicable. Any no shows will incur a 100% cancellation charge.

The hotel offers discounted parking next door at the Uptown Centre. Parking is $38 from Monday to Thursday and $20 Friday to Sunday (one entry / exit). Validate your ticket at reception upon check out. 

The hotel provides complimentary Wi-Fi to all guests.

Hyatt Regency Brisbane

33 Burnett Lane, Brisbane City

This 5-star hotel is located adjacent to the Queen Street Mall in Brisbane’s Central Business District (CBD), Hyatt Regency Brisbane is a haven of relaxation for the business or leisure traveler. The hotel features 292 guestrooms, dining experiences, flexible meeting space, plus a rooftop infinity pool with bar and lounge.

Check-in is available from 3.00pm onwards. Check-out is prior to 11.00am.

One night deposit will be charged to the delegate’s credit card at 30 days prior to arrival. The final balance of accommodation is to be paid upon check-in. All incidental charges incurred during your stay must be settled upon check-out.

Should you wish to pay by credit card, a surcharge of 1.5% will apply at the time of transaction. The hotel currently accepts Visa, MasterCard, and Amex.

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Bookings cancelled up to 30 days prior to arrival: No penalty applies

Bookings cancelled between 30 to 14 days prior to arrival: Cancellation fee equal to 1 night for every confirmed booking cancelled will apply

Bookings cancelled within 14 days of arrival or no shows: A 100% cancellation fee will apply.

Valet parking is available at a charge of $60.00 for 24 hours and includes unlimited in-and-out access.

The hotel provides complimentary Wi-Fi to all guests.